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Wookey Hole Hotel, Wells

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From58US$ /night
Check-in
14Mar2025Select date
Check-out
15Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Wookey Hole, Wells, United Kingdom, BA5 1BB

Wookey Hole Hotel is a family-friendly resort located in Wells, United Kingdom, known for its unique setting near the stunning Wookey Hole Caves. With its historic atmosphere and proximity to natural wonders, it offers a perfect getaway for families and adventure seekers. Additionally, the resort caters to various needs with free parking, WiFi, and an in-house restaurant, making it an appealing destination for short breaks and holidays.

Location

Wookey Hole Hotel is located just 2 miles from the medieval city of Wells, providing convenient access to historical landmarks. Additionally, it is within reach of Bath and Bristol, enhancing its appeal as a central hub for exploring the beautiful Somerset region.

Rooms

The resort features five spacious double rooms, each equipped with en-suite bathrooms. Each room includes a wide-screen TV, video, and a selection of cult movies. The rooms also provide comfort with large king-size beds, ensuring a relaxing stay for guests.

Eat & Drink

The Wookey Hole Inn offers a diverse dining experience with a menu that utilizes fresh, locally-sourced produce. Daily specials are featured to cater to seasonal tastes, along with signature dishes that highlight vegetarian options and quality fish.

Leisure & Business

Adventure seekers can enjoy the nearby Wookey Hole Caves, known for their stunning geological features and rich history. The resort also provides family-friendly experiences, catering to diverse interests while showcasing the beauty of the surrounding Mendip Hills.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Superior Family Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Shower
Heating
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Executive Double Room
Max:
2 persons
34 m² 
Bed options:
1 Double bed
Shower
Heating
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Luxury Family Room
Max:
2 persons
31 m² 
Bed options:
1 Single Bed or 1 Double Bed
Shower
Heating
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Getting around

Explore available ways to reach your dream destination

City Centre
Wells 2.7 km
Airports
Bristol (BRS) 25.9 km
Bournemouth (BOH) 94.2 km
Bus
Bus stop 10.4 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Garden area

Room features

  • Heating
  • Garden furniture
  • Ironing facilities

Bathroom

  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Wookey Hole, Wells, United Kingdom, BA5 1BB
Map view
street view
Wookey Hole, Wells, United Kingdom, BA5 1BB
Nearby
Cave
Wookey Hole Caves
150 m
Restaurants
The Wookey Hole Inn
110 m
High Street

Reviews and Ratings

Feedback from previous guests about their experience. <br />
74%
liked the resort and would come back
Friendly staff
Convenient location
Noisy rooms
Breakfast quality
7.4/10
Very good
Rooms
7.4
Location
9.1
Service
7.4
Dining
5.0
Guest reviews
7.4/10
based on 20 reviews
8.1
8.1/10based on 4555 reviews
Henry
United States, December  2024
8.2/10

I had a pleasant stay at the hotel, which is located in a stunning area with beautiful views. The rooms were spacious and very comfortable, but I was a bit disappointed about the lack of privacy on the ground floor. The staff was generally helpful, but interactions could have been friendlier. The dining situation was not great, with some issues during breakfast. Overall, it was good value for money, especially with the location being so close to attractions.

Rooms
8.0
The rooms were spacious, comfortable, and exceptionally clean, though being on the ground floor near the embankment meant limited privacy.
Service
6.0
Service was helpful, but the staff members didn't seem particularly friendly, which affected my overall experience.
Location
9.0
The location was brilliant, right next to Wookey Hole and offering picturesque views that were unexpected.
Dining
5.0
Dining was quite chaotic, with a shortage of coffee and a less-than-ideal breakfast setup, making it quite disappointing.
Facilities
7.0
Facilities were decent, and the grounds were much better than I expected.
Mike
United States, December  2024
7.6/10

I had a pleasant stay at the hotel. The rooms were spacious and boasted a great view, while the service was friendly and welcoming. However, the location was a bit inconvenient since the nearest dining options required a drive. Overall, it was good value for money, but the uncomfortable bed was a letdown.

Rooms
8.0
The rooms were fabulous and spacious, with a large French window for ventilation and a nice view out the back. I felt comfortable sleeping there.
Service
9.0
The staff was extremely welcoming and friendly, making my stay more enjoyable. There were some issues, but they were quick to resolve them, and I appreciated that.
Location
6.0
While the hotel had a good connection to Wells and Cheddar, we were surprised to find out we needed to drive a couple of miles for food. That was a bit disappointing.
Dining
7.0
Dining was convenient with an onsite restaurant, but it was a short walk across the complex, which felt a bit like a hassle. Breakfast options could be more diverse.
Facilities
8.0
The facilities were decent, with plenty of electric power points and free Wi-Fi that was easy to connect to. The overall amenities were good.
Leo
United Kingdom, December  2024
8.4/10

The hotel enjoys a wonderful location right at the entrance of the Wookey Hole caves, making it a perfect base for exploring nearby Wells and Glastonbury. While the room was spacious, it felt quite dated and the sofa bed was uncomfortable. I appreciated the friendly staff, but I did have some hygiene concerns during breakfast service. Overall, the hotel offers decent value for money, but there's definitely some room for improvement.

Rooms
6.0
The room was spacious, but the sofa bed felt quite tired and in need of refreshing.
Service
7.0
The staff were pleasant and smiling, but I did notice some hygiene issues with the breakfast preparation.
Location
9.0
The hotel is perfectly located right by the Wookey Hole caves and not far from Wells, which is great for outings.
Dining
6.0
Breakfast was a bit basic with limited options, but it was good value for what was offered.
Facilities
7.0
The overall facilities were adequate, though I'd love to see some updates to feel more modern.
Oscar
United Kingdom, November  2024
8.2/10

The hotel is located in a wonderful area, perfect for visiting Wookey Hole and Cheddar Gorge. The rooms are spacious and well-suited for people with disabilities, while the staff is incredibly friendly and helpful. However, I found the breakfast options to be somewhat disappointing for the price, and the dining experience could use some improvement. Overall, excellent location and friendly service, but the dining could definitely be better.

Rooms
9.0
The rooms are spacious and simply set out, featuring a wonderful Messene bedroom level and a rainbow lit-up ceiling that adds a unique touch. They are also very accommodating for people with disabilities.
Service
9.0
The staff was really helpful and customer-focused, making my stay a pleasant one. They were friendly and welcoming, which definitely enhanced the experience.
Location
10.0
The hotel's location is fantastic for visiting local attractions like Wookey Hole and Cheddar Gorge. It was definitely the primary reason for my stay and would bring me back again.
Dining
5.0
The breakfast options were quite limited for £8.50, consisting mainly of cereal, toast, and a small selection of fruit. I think a buffet style would have been much better.
Facilities
7.0
I didn't find many comments on the facilities, but I felt the overall amenities were adequate and suited my needs during the stay.
Mason
United Kingdom, October  2024
7.4/10

I had a nice stay at the hotel, which is located very close to Wookey Hole and other attractions. The rooms were comfortable, but there were a few cleanliness issues on our second night. The staff was incredibly friendly and helpful, really making an effort during these challenging times. However, the dining experience left something to be desired and wasn't quite worth the price.

Rooms
7.0
The rooms were mostly clean and comfortable, although there were some issues with cleanliness on the second night, like no milk or tea provided on the welcome tray and full bins not being emptied.
Service
9.0
The staff was exceptionally friendly and helpful, taking pride in their work, which made the stay more enjoyable.
Location
10.0
The location was fantastic, right by Wookey Hole, making it very convenient to explore the area.
Dining
5.0
The dining experience was okay, but I felt it was not worth the money, and it would have been nice to have dining options available inside the hotel.
Facilities
6.0
There were no specific comments on facilities, but the overall atmosphere could have felt more welcoming.
Brian
United States, October  2024
8.4/10

I had a mixed experience at this hotel. The rooms were quite spacious and perfect for families, but the service was a bit disorganized, which left us waiting at times. The location was fantastic, close to local attractions like Wookey Hole and Cheddar Gorge, but the dining options definitely need improvement. Overall, the hotel offered good value for money, but some aspects could use a little polish.

Rooms
8.0
The room we stayed in was spacious and suited well for our family of four, featuring nice patio-style windows.
Service
6.0
I found the service to be quite helpful overall, but there were moments of confusion and delays that detracted from the experience.
Location
9.0
The location was excellent, making it easy to explore nearby attractions like Wookey Hole and Wells.
Dining
5.0
Unfortunately, the dining options were limited and disappointing; the breakfast selection was particularly underwhelming with just toast and cereals.
Facilities
7.0
The facilities were decent, though I didn't take full advantage of them during my stay.
Gene
United States, September  2024
7.4/10

I had a decent stay at this hotel. The location was super convenient, just a quick walk to Wookey Caves and near Wells for other outings. The staff was friendly and really went the extra mile, but I found the rooms to be a bit noisy due to traffic and delivery sounds. Dining was a mixed bag; while there were some nice moments, overall the breakfast could use a bit of improvement. The value was alright, but there were definitely some areas for enhancement.

Rooms
6.0
The rooms were a bit noisy, especially near the entrance where staff and deliveries were coming in and out, which made for some disturbances during the mornings.
Service
8.0
The staff was very pleasant and went out of their way to help, although replenishing items in the dining area took a little longer than expected.
Location
9.0
The location was great, just a two-minute walk to Wookey Caves and close to Wells, making it perfect for our family trip.
Dining
5.0
The dining experience had its ups and downs. Breakfast was plentiful, but the quality varied, with some items not being very tasty.
Facilities
7.0
Facilities were adequate, but nothing stood out as exceptional; they could use some improvements.
Friendly staff
Noisy rooms
Georgia
United Kingdom, September  2024
6.8/10

I had a mixed experience at this hotel. The location is absolutely fantastic, right next to Wookey Hole, making it a perfect spot for our family. The rooms were spacious and clean, but the beds were way too hard for comfort. The service was mostly friendly, but a couple of staff members seemed a bit clueless at times. Dining was quite disappointing, with a very limited selection for breakfast. Overall, it has great potential but definitely room for improvement.

Rooms
6.0
The rooms were spacious and clean, but the beds were hard, making it uncomfortable for a good night's sleep.
Service
7.0
The staff was generally helpful and friendly, although I did encounter a rude duty manager when I reported a problem.
Location
10.0
The location is amazing, just a short walk to Wookey Hole and close to the charming town of Wells.
Dining
5.0
The breakfast options were quite limited, with only a small selection of cereals and a few fruits.
Facilities
7.0
The hotel has a nice family room and offers decent amenities, although they could enhance the dining experience.
Great location
Hard beds
John
United States, September  2024
6.8/10

I had a mixed experience at the hotel. The location was great, just a short walk from attractions, and the rooms were comfortable and clean. However, I was quite disappointed with the service and the dining options, especially the breakfast, which was chaotic at times. It feels like there’s room for improvement regarding the overall experience.

Rooms
8.0
The room I stayed in was spotlessly clean and had a very comfortable bed. It was convenient with plenty of storage space and a reliable Wi-Fi connection.
Service
6.0
While some staff members were friendly and offered great service, my experience was dampened by a few instances where noise from other guests disturbed my sleep.
Location
9.0
The location was perfect for me as it was within walking distance of all the key spots, including a nice nearby pub. I loved the views from my corner room!
Dining
5.0
The breakfast was a letdown, often chaotic with delays and not enough coffee available. It could definitely use more variety and better organization.
Facilities
7.0
The hotel had decent facilities, but I didn't get a chance to explore them fully during my stay.
David
United States, August  2024
8.0/10

I had a decent stay at this hotel. The rooms were clean and offered enough space for my family, but they really need an update, especially the TVs. The staff was friendly and quite helpful with local attractions, although I did notice some background noise from the office staff. The location was fantastic, surrounded by beautiful nature and close to Wookey Hole. Unfortunately, the dining options fell short of expectations, particularly with limited choices and high prices. Overall, it’s a good value for money, but improvements are definitely needed in a few areas.

Rooms
7.0
The rooms were clean and comfortable, with enough space for a family of four, but they definitely need a modern update and bigger TVs.
Service
7.0
The staff was friendly and helpful, but the overall service could improve, especially with cleaning tables in the dining area.
Location
9.0
The location was fantastic, offering scenic views and a peaceful atmosphere while still being close to attractions like Wookey Hole.
Dining
5.0
The dining experience was not great—there was a limited selection of items and it didn't feel worth the money.
Facilities
6.0
The facilities were okay, but a bit outdated and could use some improvement to match modern standards.
Justin
United Kingdom, August  2024
8.0/10

I had a pretty good stay at this hotel overall. The rooms were clean and inviting which exceeded my expectations, plus the staff were warm and attentive. The location was excellent, just a stone's throw from Wookey Hole, making it perfect for our needs. However, the dining options could definitely use some improvement since the breakfast felt a bit overpriced and underserving.

Rooms
9.0
The rooms were exceptionally clean, warm, and inviting, offering everything I needed for a comfortable stay.
Service
9.0
The staff were friendly and helpful, rearranging things for us when travel plans changed due to snow, which I really appreciated.
Location
10.0
The location was ideal, right at the doorstep of Wookey Hole and surrounded by numerous places to explore, making it very convenient for our family.
Dining
5.0
The breakfast pricing felt a bit high at £8.95 for a 'Full English' and the service from younger staff was lacking, which was disappointing.
Facilities
7.0
While I didn't delve deep into the facilities, they seemed adequate for my needs, contributing to the overall value for what I paid.
Jade
United Kingdom, August  2024
7.0/10

I had a pleasant stay at this hotel, which was conveniently located close to the attractions and caves. The rooms were clean and comfortable, perfect for unwinding after a day of exploring. The staff was friendly and helpful, although check-in took longer than expected. The location was fantastic, making it easy to visit nearby sights. Overall, I felt it offered great value for money with a few minor hiccups.

Rooms
8.0
The rooms were clean and comfortable after a busy day of sightseeing, with a modern and clean bathroom.
Service
6.0
While the staff was friendly and helpful, the check-in process was frustrating, taking too long at night due to missing reservations.
Location
9.0
The hotel is in an excellent location, very close to the caves and other local attractions.
Dining
5.0
I didn’t have breakfast, but I noticed the dining options seemed a bit ordinary.
Facilities
7.0
I didn’t use many facilities, but everything seemed well-maintained.
Ray
United States, August  2024
7.2/10

The hotel is in a great location, right across the road from Wookey Hole and fairly close to Wells. The rooms, while clean, were more basic than I expected based on the website. The staff were friendly and helpful, but I found some areas a bit noisy during my stay. The dining options could be improved as breakfast was a bit pricey and not very appealing. Overall, it’s a good value for money if you don't mind the noise and dining options.

Rooms
7.0
The rooms were clean, but the small balcony and decor were quite basic compared to what I had expected.
Service
8.0
The staff were great, all very friendly and helpful, but I did experience some noise disturbances.
Location
9.0
The location is fantastic for exploring Wookey Hole and Cheddar Gorge, making it ideal for sightseeing.
Dining
5.0
The breakfast options weren't very nice, and I found it quite expensive for what was served.
Facilities
6.0
The facilities were decent, but nothing stood out that made it particularly luxurious or special.
Lloyd
United States, August  2024
7.8/10

I had a mixed experience at this hotel. The location was fantastic, making it easy to explore Wookey Hole and Wells. The rooms were spacious, which I appreciated, but the noise at night made it less ideal for couples. The staff were friendly and very accommodating, turning a potentially frustrating delay into a positive moment with a complimentary drink. Overall, it's a family-friendly place, but if you're looking for a quiet retreat, you might want to consider other options.

Rooms
7.0
The rooms were spacious and in good condition, featuring a comfortable sofa. However, they weren't ready when we arrived, which was a bit frustrating.
Service
9.0
The staff were really friendly and went out of their way to help us. They were very communicative and the housekeeping was diligent.
Location
9.0
The location was great, close to Wookey Hole caves, Wells, and Cheddar. It's definitely the reason I'd consider returning, just for the convenience of exploring the area.
Dining
5.0
I found the dining experience pretty average, not quite worth the money we paid, especially at the Captain Jack restaurant.
Facilities
7.0
The hotel has a decent range of facilities, but I didn't use them extensively, so I can't comment much on that aspect.
Evelyn
United Kingdom, August  2024
6.2/10

The hotel had a great location, perfect for visiting local attractions like Wookey Hole and Cheddar Gorge. The family room was spacious and clean, which worked well for us. Unfortunately, the service was hit or miss, especially during check-in, and the dining experience left much to be desired. Overall, it’s decent for families but could use some improvements.

Rooms
7.0
We stayed in a family room with a balcony that had plenty of space for us, and it was very basic, but clean with good amenities.
Service
5.0
The service was quite mixed; while some staff members were friendly, the check-in experience was frustrating and took longer than expected.
Location
9.0
The location was fantastic, very close to local attractions, including Wookey Hole and Wells, making it convenient for sightseeing.
Dining
5.0
Unfortunately, the dining experience was chaotic, with limited breakfast options and issues with the coffee supply.
Facilities
6.0
The facilities were pretty basic but did meet our needs, although nothing stood out as exceptional.
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Rooms and Guests2 Guests, 1 Room